When "smart" isn't smart: Texas power companies overriding home thermostats

We live in a "smart" age. Smartphones, smart TVs, smart appliances, smart thermostats, smart lights, smart this and smart that.

But when is "smart" not smart?

Homeowners in Texas are discovering that their use of "smart" is infringing on the control they have in their most personal domain - that of their own house.